4numbers, every month
Calls by source. Calls answered, including the after-hours ones. Jobs booked. Revenue traced back to what produced it. One page, plain English, no dashboard to log into.
JOBBER FOR PLUMBERS · works alongside, never replaces
Jobber handles the job. The 11pm call is won before that.
Yes, Jobber suits plumbing. Scheduling, dispatch, quotes, invoicing on the van, recurring work, all fine, and we’d not move you off it. But when a pipe lets go at eleven at night, the homeowner is standing in water with a phone. They search, they tap the first result, and if nobody answers they tap the next one. That whole contest is over in about two minutes, and no CRM has any say in it.
Jobber starts at the request. Plumbing is decided before the request exists.
Nothing wrong with Jobber, it’s a good job-management tool and plenty of plumbers run their whole operation on it. It just begins its work once somebody has already contacted you. For an emergency trade, the money was won or lost a few minutes earlier.
What Jobber does well here
Same-day scheduling, dispatching whoever’s nearest, quoting a repipe properly, invoicing and taking card at the door, chasing the ones who don’t pay. Solid, boring, useful.
What it has nothing to say about
Whether you’re one of the three names shown for “emergency plumber near me” at 11pm in the suburb where the pipe burst. That’s the entire question for a plumbing business, and it’s answered on Google, not in a CRM.
And it can’t answer the phone at midnight
You’re asleep, or under a sink with both hands busy. The call rings out. Jobber records that you had no job; it does nothing to stop the caller ringing the next plumber twenty seconds later.
So keep it, and add the front end
Jobber behind for the work, visibility and instant answering in front. Your scheduling stays exactly as it is. What changes is how many calls reach it, and how few of them get away.
The highest-intent search in the trades, and the shortest fuse.
Nobody idly researches a burst pipe. Plumbing search behaviour is more urgent than almost any other trade, which cuts both ways: the callers are ready to book, and they will not wait thirty seconds for you.
They ring three numbers, not one
Standard behaviour in an emergency: tap the first result, and if it doesn’t answer in a few rings, straight to the next. Being second in the list is often the same as not existing, unless you pick up faster than the firm above you.
Most of it happens outside office hours
Nights, weekends, holidays, that’s when the emergency money is, and it’s exactly when nobody is at a desk. Whatever catches those calls has to run without you being awake.
Trust is decided in one glance
A frightened homeowner picks between three names on a map with nothing to go on but star rating and review count. Reviews aren’t a vanity metric in plumbing, they are the whole basis of the decision.
The small call is the big job in disguise
A $180 leak fix is often a $9,000 repipe eighteen months later, but only if they still have your number. Most plumbers never market to their own past customers, and that list is the cheapest work available to them.
Four pieces. Your scheduling never changes.
All of this happens before a job exists in Jobber. You carry on dispatching and invoicing exactly where you do now, and every call that arrives has the source already recorded against it.
In the three-result box, in every suburb
Almost every emergency plumbing search ends in the map pack. Being in it across your whole service area, not just the town your address is in, is the single biggest lever a plumber has.
Nothing rings out, ever
Missed call goes out as a text within seconds, day or night, so the caller gets a human response before they’ve dialled your competitor. On an emergency trade this alone usually pays for the whole thing.
Review count that keeps climbing
Requests go out automatically after every job, onto your own Google profile. Since the choice between three plumbers is made on stars alone, this is closer to sales than to marketing.
Your past customers, in one place
Every caller lands in your own CRM with their history. So water-heater season is a text to people who already trust you, not money spent on strangers.
No vanity charts.
Four numbers.
We’re not going to put another company’s numbers on this page and let you read them as yours. What’s below is what we measure and hand you every month. Any client result we quote, we quote as that one client’s outcome, and we’ll open the live account on the call so you can check it yourself.
60sour reply-time bar
That’s what we hold ourselves to, not a result we’re claiming for you. On a burst pipe at midnight it is very nearly the entire job.
0changes to your workflow
No migration, no export, no new software for the lads. Jobber stays where the work is run. We just send it more, and let fewer get away.
The figures above describe what ES Studios tracks and reports, not results achieved by any particular business. Where we share client outcomes elsewhere, they reflect that client’s individual situation and are examples of what’s possible, not a guarantee of the same results for every business. ES Studios is an independent marketing company and is not affiliated with Jobber. All company names are the property of their owners.
What plumbers ask
about Jobber.
The same answers we give on the phone every week.
200+
home service businesses run on the same proven system.
For running the work, yes, same-day scheduling, dispatch, quoting and invoicing all suit plumbing well. It starts once somebody has contacted you, so it won’t help with the part of the trade that’s decided in the first two minutes of an emergency search.
No. Scheduling, dispatch and invoicing stay exactly where they are. We sit in front of it, and we don’t need access to your account.
Anything that rings out gets an automatic text back within seconds, at any hour, so the caller hears from you before they try the next name. For most plumbers that single change recovers more work than anything else we do.
That’s the harder half of local SEO and it’s where most of the money is. Ranking near your own address is the easy bit; appearing across the whole service area takes proper local relevance work. It’s slower, and it’s the part worth paying for.
Not yet. Keep them while your own rankings build, then cut in steps, we’ve written up how to make that switch without going quiet. Cancelling on day one is the classic mistake.
One flat monthly fee, far less than a traditional agency, and no contract. Month to month, cancel any time. Your Jobber subscription is separate. Exact figure on the call once we’ve looked at your service area.
Find out who gets the 11pm call in your suburbs.
Book a 15-minute call. We’ll pull your market up live, show you who’s in the three-result box for “emergency plumber near me” across the areas you actually drive to, and how many of your calls are currently ringing out. Your Jobber account is untouched. No pitch deck, nothing you have to do afterwards. More on how we market plumbing if you’d rather read first. On Housecall Pro instead? Here is that fit check.
Book a call